MANUAL TRANSMITTAL
Arkansas Department of
Health and Human Services
Division of
Policy
Issuance Number: FSC 06-05
Food Stamp Certification Manual
Issuance
Date: 07/01/06
From: Joni
Jones, Director
Expiration Date: Until
Superseded
Subj: Telephone Interviews at
Recertification
Pages to be deleted Pages
to be added
FSC 10000, Entire Section FSC
10000, Entire Section
FSC
10100 A description of the new
recertification process has been added.
FSC
10200 The revised policy explains
the use of a recertification packet containing a notice of expiration.
FSC
10210 - The policy has been
rewritten to reflect the contents of the recertification packet.
FSC
10300 - The policy has been
rewritten to reflect the use of a recertification packet rather than a DCO-
239.
FSC
10310 - The policy has been
rewritten using the term Application for
Recertification.
FSC
10400- The policy now uses the term Application for Recertification.
FSC
10500- The policy has been revised
to state that no appointment for an interview will be scheduled
until the household returns their Application for Recertification.
FSC
10510 The policy has been revised
to provide guidelines for scheduling interviews when a
household
returns an Application for
Recertification.
FSC
10511 The policy has been revised
to provide instructions for conducting telephone interviews at
recertification.
FSC
10520 The policy has been revised
to provide a definition of a failure to participate in a telephone
interview and
instructions for issuing a Notice of
Missed Interview.
FSC
10530 This section (Out-of-Office
Interviews) has been deleted.
FSC
10540 This section (Use of the
Rights & Responsibilities Pamphlet) has been deleted.
FSC
10550 This section has been
re-written for clarity.
FSC
10600 The title of this section
was changed for clarity.
FSC
10610 This section has been
revised to reflect the use of a telephone interview.
FSC 10620 - This section has been revised
to reflect the use of a telephone interview.
FSC 10630 This section has been rewritten
to clarify when to extend processing time to obtain required
verification.
FSC 10650 - The policy has been rewritten
to reflect the use of a recertification packet rather than a DCO-
239.
Also,
the instructions for reinstating timely filed applications has been moved to a
separate section.
FSC 10651 This is a new section. It contains instructions for reinstating
timely filed applications for
recertification.
FSC 10700 An explanation of the term
processing has been added to the policy.
Also, instructions
have been added for accepting Applications for Recertification as a
valid application
whenever it is submitted.
FSC 10710 The policy has been rewritten
to reflect the use of an Application for
Recertification. Also,
the instructions for reinstating
untimely filed applications have been moved to a separate
section.
FSC 10711 This is a new section. It contains instructions for reinstating
untimely filed applications for
recertification.
FSC 10800 Instructions for using a
DCO-206 were replaced with instructions for using a DCO-191.
FSC
10820 This is a new section. It lists forms & notices that may be
required to be issued at
recertification.
Inquiries to: Larry Crutchfield, Food Stamp Section, 501-682-8283
Erica
Scott, Food Stamp Section, 501-682-8286