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FILING
A COMPLAINT
The Chiropractic
Board is empowered by law to enact, interpret, and apply rules and regulations
governing the conduct of individuals licensed under the State of Arkansas
Chiropractic Practice Act.
- Any person or
legal entity may file a complaint or report a violation to the board.
Such complaints should be in writing (along with the ASBCE Uniform
Complaint Form), and should state facts, which indicate possible misconduct
by the licensee. The board may act on its own initiative if evidence
of misconduct comes to the attention of the board.
- When filing
a complaint give full details, which should include facts, details,
and dates. Attach all billing document records, correspondence and
contracts.
- Upon receiving
a complaint a copy is forwarded to the Board investigation officer
and the Boards appointed Assistant Attorney General for review.
- If the doctor
is licensed by the Arkansas State Board of Chiropractic Examiners
a letter is mailed to the doctor along with a copy of the complaint
requesting a response within ten days. Upon receiving a letter of
response from the doctor the investigation office and board attorney
determine whether further investigation is warranted or whether an
informal disposition may be attempted by settlement, consent, agreement,
or for lack of sufficient probably cause.
- Upon completion
of an investigation, the Board investigation officer and Board's Attorney
determine whether a disciplinary hearing should be scheduled to resolve
the issue.
The licensee
has a right to a fair hearing. Procedures, which protect the licensee's
rights, while allowing the board to conscientiously enforce its rules,
are essential to an effective disciplinary environment.
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